FAQs

 

What types of products does Coocova offer?

Coocova specializes in a variety of baby and parenting products designed to enhance the experience of mealtime and outings. Our product range includes the innovative Cova Silicone Baby Feeding Set, the Cova Bear Hook, and the Cova Comfort Baby Car Seat Cushion, all crafted with a focus on quality and functionality.

How do I ensure the safety of the products for my child?

All Coocova products are designed with safety as a top priority. We adhere to stringent safety standards and regulations to ensure that our products are safe for children. It is advisable to regularly inspect the products for any signs of wear and to follow the usage instructions provided with each item.

Are Coocova products easy to clean?

Yes, our products are designed for convenience. For instance, the Cova Silicone Baby Feeding Set can be easily cleaned with warm soapy water or placed in the dishwasher. It is recommended to follow the specific care instructions provided with each product to maintain their quality.

What is the return policy for Coocova products?

While specific return policies are not detailed here, it is important to review the return guidelines provided at the time of purchase. Generally, products that are unused and in their original packaging may be eligible for return within a specified period.

How can I contact Coocova for further inquiries?

For any additional questions or concerns, you can reach out to our customer service team through the contact form available on our website. We strive to respond to all inquiries promptly and provide the necessary assistance.

Do you offer international shipping?

Coocova is committed to making our products accessible to families worldwide. We offer international shipping options, and shipping rates may vary based on the destination. Please refer to the shipping information on our website for more details.

What materials are used in Coocova products?

Coocova prioritizes the use of high-quality, non-toxic materials in our products. For example, our silicone feeding sets are made from food-grade silicone, which is safe for children and free from harmful chemicals such as BPA and phthalates.